PM meets QM Seminar

The Process Management meets Quality Management Seminar (PMxQM) aims at bringing together practitioners  and academics from the Process Management and the Quality Management communities in order to discuss best practices, challenges and trends that are of interest to both communities. The seminar is co-located with the BPM’2012 conference and organized in collaboration with the Estonian Association for Quality.

The seminar is held in the conference center of Sokos Viru Hotel on Wednesday 5 September 2012.

Seminar Schedule

Wednesday 5 September 2012

12:30-13:30 – Buffet lunch

13:30-15:00 – PMxQM Session 1

Improving Communication through Process Management (slides)
Siret Kegel, Quality Development Director, Incap Corporation

Building up Process Management in the Labour Inspectorate
Herko Sunts, Deputy Director General, Estonian Labour Inspectorate (slides)

Process Management in Finland – Best Practice and Trends (slides)
Lauri Leskinen, MS Business Solutions

15:00-15:30 – Coffee break

15:30-17:30 – PMxQM Session 2

Beyond Lean and Six Sigma
Charles Bennett and Janne Ohtonen, NextTen

Quality management in Estonian and Finnish Enterprises in the Field of Mechatronics (slides)
Tõnu Hein, Partner, HeiVäl Consulting

Registration

All registered BPM’2012 participants can freely participate in the PMxQM seminar without additional registration.

If you are NOT registered to the BPM’2012 conference, you may register to the seminar separately using the PMxQM seminar registration form. Important: If you are registered to the BPM’2012 conference you do not need to register separately to the PMxQM seminar.